A division of Integrated Informatics, Inc.

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AffordableMeds Discount Prescription Drug Card FAQ

Here are some frequently asked questions about our discount prescription drug plan. Please feel free to contact us with questions via phone or email.
Phone: (770) 852-8701

Participating Pharmacies

  • I have received multiple cards in the mail - what should I do with the additional cards?
    • A: The additional cards can be given to friends, family, coworkers or anyone who may benefit from prescription savings.
  • How do I use this card?
    • A: Simply present the card to a participating pharmacist when filling your prescription and you will receive the lowest price available.
  • How many times can I use this card?
    • A: The AffordableMeds card has unlimited usage and never expires.
  • Are there any fees to the AffordableMeds member?
    • A: There are no enrollment/activation, monthly, annual or usage fees.
  • With so many discount prescription drug cards out there, why should I use the AffordableMeds card?
    • A: AffordableMeds members benefit from some of the industries richest discounts, and the AffordableMeds card is commonly accepted nationwide.
  • Can I use this card when traveling or on vacation?
    • A: Of course, you can use this card at participating pharmacies nationwide. You can also use the AffordableMeds card in Puerto Rico, Guam, and the Virgin Islands.
  • Does my doctor need to know I will use my AffordableMeds card when writing my prescription?
    • A: No. The AffordableMeds plan will not affect the way you are cared for by your physician. However, it would be to your advantage to always consult with your doctor about saving money on prescription medications.


  • How much can I save?
    • A: Members can save up to 20% on many brand medications and up to 75% on many generic medications.


  • Who can use this card?
    • A: Anyone and everyone can benefit from using the AffordableMeds card.
  • Are there any age restrictions?
    • A: There are no age restrictions. Everyone can benefit from using the AffordableMeds card.
  • I am not a US citizen, can I still benefit from using this card?
    • A: Absolutely. You do not need to be a US citizen to receive discounts using the AffordableMeds card.
  • I already have insurance that covers my prescription medication. How can the AffordableMeds card benefit me?
    • A: The AffordableMeds card can be used to obtain savings on prescription drugs that are excluded by your current plan or are not included because you have exceeded your plan's maximum limits. In some instances, you may find the AffordableMeds prices are lower than your plan's out-of-pocket amount/co-payment.
  • Does every member of my family need a card? Or can they use mine?
    • A: Family members can use your card; however we recommend a card for each individual of the family. To instantly print cards for each family member, click here.

Medications And Pricing

  • What medications are included in this plan?
    • A: All FDA approved brand and generic prescription drugs are included.
  • How can I locate a pharmacy that offers the lowest-prices for my prescription drugs?
    • A: Our innovative online pharmacy tools will locate participating pharmacies as well as which pharmacies offer the lowest prices for your prescription drugs by zip code.
  • Can I figure out how much my prescription medication will cost before going to the pharmacist?
    • A: Yes, in fact we encourage you to search around for pharmacies that offer you the best price. Please visit our Online Pharmacy Tools to locate which pharmacy will give you the best price for your prescription drugs
  • I just picked up my refill prescription and the pills look different, what should I do?
    • A: Often times there are many manufacturers producing the same generic drug. Contact your doctor or pharmacist to verify your prescription is correct. Our Online Pharmacy Tools provide various images of prescription drugs. Simply search for you prescription and click on the camera button to see an actual image.

Participating Pharmacies

  • Do I need to fill out any claims or paperwork when using the AffordableMeds card?
    • A: Absolutely not; no claim forms or paperwork are required. Discounts are instant, automatic, and processed electronically.
  • What pharmacies will accept this card?
    • A: Over 63,000 pharmacies nationwide accept the AffordableMeds card, including most chain pharmacies. To find a participating pharmacy near you, please click here.
  • I cannot locate my preferred pharmacy on the web tools.
    • A: Have your pharmacy contact AffordableMeds at (770) 852-8701.
  • I am at the pharmacy and forgot my card; can I still get my prescription drugs at a discounted price?
    • A: Absolutely. Please call our customer service number and one of our representatives will assist you with immediate savings over the phone.
  • I did not receive a discount when I went to the pharmacy. How did this happen?
    • A: The AffordableMeds card user will never be disadvantaged. You will pay the lower or “best” price available, whether the pharmacy’s price is lower or the AffordableMeds card’s discounted price is lower.


  • Is the AffordableMeds card a form of insurance?
    • A: No, AffordableMeds discount prescription drug plan is not insurance.
  • Is the AffordableMeds card part of Medicare Part D?
    • A: No, AffordableMeds card is not part of Medicare Part D, however, our card can be very useful for someone in the “doughnut hole” of Medicare Part D.

Obtaining a card

  • I lost my AffordableMeds card. How can I replace it?
    • A: To get a replacement card, you can instantly print one by clicking here or call our customer service phone number at (770) 852-8703.
  • I know someone who can benefit from this card, how can they get a card?
    • A: Instruct them to go to and they can print as many cards as they need, or call  (770) 852-8703.
  • I know a group of people who can benefit from this card, how can they get a card?
    • A: Please call our customer service number (770) 852-8703 and a representative will be happy to assist you.

Question Not Listed?

  • What if I have additional questions, who should I contact?
    • A: Please feel free to contact our customer service representatives by calling our customer service number: (770) 852-8703

Disclosures: This discount plan is NOT insurance or a Medicare prescription drug plan. Members are obligated to pay 100% of the prescription cost to the pharmacy at the point of sale and the plan does not pay pharmacies for prescription drugs provided to members. The plan provides prescription drug discounts to members at participating pharmacies only. Drug prices fluctuate frequently and the plan's pricing tool is for informational purposes only. No enrollment or periodic fees apply. The Prescription Discount Card is offered by AffordableMeds, a Division of Integrated Informatics located at 1875 Old Alabama Road, Suite 725, Roswell, GA 30076, (770) 852-8701, Customer service is provided by AffordableMeds, Address: 1875 Old Alabama Road, Suite 725, Roswell, GA 30076, (770) 852-8701, web site: For a list of participating pharmacies visit:

Discounts are not available where prohibited by law. The plan is not protected by any state Life and Health Guaranty Association. AffordableMeds has no liability for providing or guaranteeing pharmacy services or for the quality of pharmacy services rendered. Participating pharmacies are subject to change without notice and are not available in all areas. The plan is governed by the Terms of Agreement provided at this web site.

On average, members can save 20% on brand drugs and 75% on generic drugs from the usual and customary cash price of their prescription.

This plan does not constitute minimum creditable coverage under Massachusetts law.